Information Education Web portals provide specific resources for PatientFamily

Information education web portals provide specific

This preview shows page 3 - 5 out of 6 pages.

Information / Education Web portals provide specific resources for Patient/Family 1 2 3 4 5 Clinician email access from PF is encouraged and safe 1 2 3 4 5 Patient/Family serve as educators/faculty for clinicians and other staff 1 2 3 4 5 Patient/Family access to / encouraged to use resource rooms 1 2 3 4 5 Domain Element 3 Low High Do not know Diversity & Disparities Careful collection and measurement; race / ethnicity / language 1 2 3 4 5 Patient/Family provided timely access to interpreter services 1 2 3 4 5 Navigator programs for minority and underserved patients 1 2 3 4 5 Educational materials at appropriate literacy levels 1 2 3 4 5 Charting and Documentation Patient/Family have full and easy access to paper/electronic record 1 2 3 4 5 Patient and family are able to chart 1 2 3 4 5 Care Support Families members of care team, not visitors, with 24/7 access 1 2 3 4 5 Families can stay, join in rounds & change of shift report 1 2 3 4 5 Patient/Family find support, disclosure, apology with error and harm 1 2 3 4 5 X Family presence allowed/ supported during rescue events 1 2 3 4 5 Patient/Family are able to activate rapid response systems 1 2 3 4 5 X Patients receive updated medication history at each visit 1 2 3 4 5
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  • Spring '16
  • Patient/family

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