DISADVANTAGES The hotel will need to set up the rooms accordingly for business

Disadvantages the hotel will need to set up the rooms

This preview shows page 5 - 8 out of 12 pages.

DISADVANTAGES The hotel will need to set up the rooms accordingly for business meeting purposes. This will incur more expenses for the hotel as they need to hire more manpower, there will be increase in the wages, and costs to buy new furniture. EXPLANATION As for the advantage, it will increase hotel’s income not only from the room rental but also from restaurant meals. Since there are 100 rooms in the hotel, Boboi will need to allocate certain number of rooms for stay and balance rooms for business meeting purposes. By doing so, he can avoid complications in hotel room bookings and ensure to utilize all rooms. Moreover, this is much cheaper for the businesses than renting rooms in conference centers which hold a large number of people. As for the disadvantage, Boboi will need to consider on the costs that will incur for setting up the room. Boboi already has a quotation for redecorating the hotel and costs for business rooms will be added on as well. This will lead to more expenses for the hotel.
Image of page 5
Question 4 : Consider three suitable methods of primary research to find out customer requirements for business meeting rooms. Recommend which is the best method of primary research for Boboi to use. Justify your answer. METHOD 1 Postal surveys- Sent to the address of potential customers who complete the form and send back in a pre-paid envelope. Relatively cheap, a postal survey can cover a wide geographical area and avoids the potential for interviewer bias. METHOD 2 Telephone interviews- the telephone interview allow quicker feedback than a postal survey. METHOD 3 Online surveys- Increasingly popular and relatively low cost, online surveys are widely used by small businesses as a way of capturing the views of existing and potential customers RECOMMENDATION We would recommend Boboi to use Online Surveys which is increasingly popular and relatively low cost. As we are moving towards developing technology, everything is done online and not by manual ways anymore. Online surveys are comparatively easier and response is received faster from the customer. By using this method, we can avoid potential for interviewer bias or risk of not getting back response from postal surveys.
Image of page 6
Question 5 : Boboi’s hotel is part of the large Montel group of hotels. Identify and explain two benefits to Boboi’s employees of the hotel being part of a large group BENEFIT 1 Employee Benefits BENEFIT 2 Clear Paths to Success EXPLANATION Large businesses may offer more when it comes to employee benefits. Larger companies are typically able to provide more comprehensive health insurance, and they often opt for dental and vision plans as well. Particularly large companies may have partnerships with local businesses to provide their employees with gym memberships and discounts on goods and services. In-house benefits, such as fully stocked break rooms, company lunches, and/or on-site gyms or daycare, are also far more common with larger companies. Larger businesses typically offer employees clear and defined paths to success. They often start
Image of page 7
Image of page 8

You've reached the end of your free preview.

Want to read all 12 pages?

  • Fall '13
  • Corporation, Limited company, Motel, Montel Hotel

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask You can ask ( soon) You can ask (will expire )
Answers in as fast as 15 minutes