research-report-96-coming-clean-contractual-and-procurement-practices.doc

For the position of supervisor cleana1 tends to

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recruits to see whether they will fit in but any decision is taken by CleanA1. For the position of Supervisor CleanA1 tends to recruit internally. Interested General Assistants are given the opportunity to shadow a Supervisor before applying for promotion. They can then work as Acting Supervisor and be promoted when a position becomes available. The Supervisor interviewed had followed this trajectory. 41
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COMING CLEAN: CONTRACTUAL AND PROCUREMENT PRACTICES Pay Pay differs between cleaning staff according to the four different contracts described above. Staff who did not TUPE transfer but were directly hired by CleanA1 are paid the adult national minimum wage (£6.31 per hour), which is also extended to staff younger than 21 years old. There is an enhanced pay of £7.31 per hour for night shifts but none for weekends. Staff on zero-hours contracts are also paid the national minimum wage of £6.31 per hour but do not receive enhancements for unsocial hours. TUPE transferred staff divide into two groups. Those transferred from the previous cleaning company are paid approximately £7.50 per hour with an enhancement to around £8.50 per hour for both night shifts and weekend work. According to managers at the current cleaning firm, these relatively generous rates and enhancements are a reflection of low unemployment when the original contracts were agreed. A second group of TUPE staff transferred from the airport’s in-house team; they only work the night shift and earn an enhanced pay of around £9.50 per hour. Other conditions are standard for all staff; for example, they all receive a free car parking pass. CleanA1 managers did not believe the rate of pay to be a major problem but the airport Contract manager did highlight how pay may be included when discussing the contract price for future years. This is possible through the transparency of the contract which enables AirportE to assess the various costs and profit margin of the contract. Schedules General Assistants are permanently assigned to one of three fixed shifts (6am-2pm, 2pm-10pm or 10pm-6am). The size of shifts differs, with the highest number of staff on the morning shift as it does the main cleaning, including the outside properties. Staff work 4 days and then have 2 days off. Supervisors work a standard 12-hour shift from 6am to 6pm. They work 4 days and then have 4 days off. As mentioned, most employees (8 out of 10) tend to move between the various zones. Managers told us the employees tend to like the rotations 'otherwise it gets stale, you have to keep it fresh' (CleanA1, supervisor). Training Training is quite extensive and is provided jointly by CleanA1 and AirportE. Functional skills are mostly taught through on-the-job training as new employees are partnered (buddy up) with experienced workers. The training meets the standards of the British Institute of Cleaning Science (BICS). CleanA1 also offers various additional types of training including numeracy and literacy skills, NVQs in cleaning and environmental standards and further training for Supervisors on risk assessment, people management and absence management. But most striking is 42
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