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Hobart Campus: Ground Floor, 116 Murray St, Hobart TAS 7000 Tel: +61-2-9262 2968 Fax: +61-2-9262 2938 Email: [email protected] Website: Page 37 of 57AIC-UP-BSBMGT517–V3.0Page 37 of 57Educating for Excellenceand coaching plan template (provided in Appendices 3 and 4 of this task) to prepare for the coaching session. Make sure you begin a coaching session with an explanation of your role as a coach in supporting the employee to meet BBQfun’s organisational goals.4.Analyse operational performance as described in scenario, and produce an operational plan status report based on the information provided in Appendix 1. You may wish to use the Operational Status Report template (provided in Appendix 5). You will also need to include in your report:a.a description of budgetary and financial performanceb.a description of productivity performancec.an analysis of milestone achievement and performance against targetsd.three recommendations for operational improvement.5.Arrange a time to meet with your assessor to present your report to the Operations General Manager and negotiate recommendations – involving, for example, changes to plans, changes to implementation of plans, changes to budget, etc. – and seek approval for the implementation of your recommendations.To be deemed competent you will need to successfully demonstrate the following:You must:participate in a role-play coaching an underperforming employeepresent the report to Operations General Manager for approval from your assessor submit all your documents includes:oa monitoring planoa contingency plan (amended from Assessment Task 1) for managing employee underperformanceoa coaching and performance management planoan operational plan status report, including:a description of budgetary and financial performancea description of productivity performancean analysis of milestone achievement and performance against targetsthree recommendations for operational improvement.Question 1
Australian Ideal College RTO No.: 91679 CRICOS Provider Code: 03053G ABN: 15 126 592 756 Sydney Campus: Level 7 & 8, 75 King St, Sydney NSW 2000 Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Hobart Campus: Ground Floor, 116 Murray St, Hobart TAS 7000 Tel: +61-2-9262 2968 Fax: +61-2-9262 2938 Email: [email protected] Website: Page 38 of 57AIC-UP-BSBMGT517–V3.0Page 38 of 57Educating for ExcellenceBSBMGT517 Manage Operational Plan Milestone: Action and/or objective (to achieve strategic aims of physical orhuman resourcing) DatePersonresponsibleBudget orresources(whereapplicable)a.Budgetary and financial performanceprepare a budget (recurrent operating orproject based funds)monitor receipts and paymentsnegotiate and restructure budgetsimplement and monitor a budget30 January2016ChiefFinancialOfficerb.Productivity performanceTrack non-financial measures like speedof response and product quality Focus on external measures likecustomer satisfaction and productpreference Forward looking measures like employeesatisfaction, retention, and successionplanning 30 January2016HR Managerc.