Performance Expectations Self fulfilling prophecy a concept that proposes a

Performance expectations self fulfilling prophecy a

This preview shows page 14 - 24 out of 45 pages.

Performance Expectations Self-fulfilling prophecy: a concept that proposes a person will behave in ways consistent with how he or she is perceived by others Performance Evaluations
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PERSONALITY
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PERSONALITY IN THE ORGANIZATION Measuring Personality Why would an organization want to assess the personalities of its employees (or its potential employees)? Personality tests can help match an individual to an appropriate job (i.e. stock broker needs risk averse person, regulator positions might require someone who prefers doing things by the book) Personality tests (which are usually of the “self-report” variety) are often valid measures of the subject, but can be biased by human factors Social desirability Easily influenced by mood, other factors Best to use both self-report and observer-reported measures (i.e. survey questions, job interview)
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PERSONALITY DETERMINANTS Is personality inborn or learned? Heredity Environment Situation
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PERSONALITY TRAITS Early personality research focused on identifying and categorizing characteristics that describe behaviour (also known as personality traits!) Early favourites included: shy, aggressive, submissive, lazy, ambitious, loyal, and timid If these traits persist over time and across situations within an individual’s behaviour, then they can be attributable to that individual Most research into ”primary” traits produced vague and non- generalizable terms, did not add much practical value to organizations Two frameworks have, however persisted
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THE MYERS-BRIGG TYPE INDICATOR (MBTI) Tool designed to assess an individual’s personality Respondents fill out a 100 question personality test Questions ask respondent how they would act or feel in a given situation Respondents are placed into one end of five spectrums: Extraverted/Introverted Sensing/Intuitive Thinking/Feeling Judging/Perceiving
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MBTI CATEGORIES Extraverted(E)/Introverted(I) E/I continuum measures where we direct our energy when dealing with people and situations Extraverts: Outgoing, sociable, and assertive Introverts: Quiet, shy Sensing (S)/ Intuitive (N) S/N continuum examines how we process information Sensing: Practical, prefer routine and order Intuitive: Rely on personal values and emotions
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MBTI CATEGORIES Thinking (T)/ Feeling (F) T/F continuum assesses problem solving approach Thinkers: use reason and logic Feelers: use personal values and emotions Judging (J)/ Perceiving (P) J/P continuum assesses need for structure Judging types like control, order structure Perceiving types are flexible and spontaneous
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MBTI Out of this you are given a 4-letter classification – 16 possible personality types within framework For example: INTJs are VISIONARIES: original minds, skeptical, critical, independent, stubborn ESTJs are ORGANIZERS: Realistic, logical, analytical, decisive ENTPs are CONCEPTUALIZERS: innovative, individualistic, versatile
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MBTI – WIDELY USED, BUT NOT OVERLY USEFUL MBTI Developed in early 20 th century Popular worldwide Used by companies like Apple, AT&T, Citi, GE, 3M etc etc
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