p 115 116 Describe some ways in which organizations can simplify a jobs mental

P 115 116 describe some ways in which organizations

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(p. 115-116)Describe some ways in which organizations can simplify a job's mental demands. There are several ways to simplify a job's mental demands. One is to limit the amount of information and memorization that the job requires. Organizations can also provide adequate lighting, easy-to-understand gauges and displays, simple-to-operate equipment, and clear instructions. Often, employees try to simplify some of the mental demands of their own jobs by creating checklists, charts, or other aids. Finally, every job requires some degree of thinking, remembering, and paying attention, so for every job, organizations need to evaluate whether their employees can handle the job's mental demands. Changes in technology sometimes reduce job demands and errors, but in some cases, technology has made the problem worse. Some employees try to juggle information from several sources at once. Such problems must be identified and addressed suitably. Information-processing errors also are greater in situations in which one person hands off information to another. Such transmission problems have become a major concern in the field of medicine, because critical information is routinely shared among nurses, doctors, and medical technicians, as well as between hospital employees changing shifts. Some hospitals have coped by introducing a method called SBAR (situation, background, assessment, and recommendation), which standardizes the information delivered at handoff points.AACSB: AnalyticBloom's: RememberDifficulty: MediumLearning Objective: 04-09 Discuss how organizations can plan for the mental demands of a job.Topic: Designing Jobs That Meet Mental Capabilities and Limitations4-74
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