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FALSEDifficulty: Medium67. (p. 19) The objective of compliance suggests the way a pay decision is made may be as important to employees as the results of that decision. FALSEDifficulty: Easy68. (p20-21) Compensation professionals’ conduct is guided by the American Compensation Association’s Code of Ethics. FALSEDifficulty: Medium69. (p. 21) If an objective is to increase customer satisfaction, then incentive programs and merit pay might be used to pay for performance. TRUEDifficulty: Easy70. (p. 21) Objectives guide the design of pay systems and provide standards for evaluating their effectiveness. TRUEDifficulty: Medium71. (p. 19) The objective of procedural fairness suggests the way a pay decision is made may be as important to employees as the results of that decision. TRUEDifficulty: Easydownload full file at
download full file at 72. (p. 21) Internal alignment refers to comparisons among jobs or skill levels inside a single organization. TRUEDifficulty: Easy73. (p. 22) Contributions refers to employees' perceptions of the fairness of pay differences amongdifferent jobs within their organization. FALSEDifficulty: Easy74. (p. 22External competitiveness decisions focus on both pay levels. TRUEDifficulty: Easy75. (p. 23) Management of the pay system focuses on cost control and employee perceptions of fairness since they are most important to management. FALSEDifficulty: Medium76. (p. 23) The policy choice of management means ensuring that the right people get the right pay for achieving the right objectives in the right way. TRUEDifficulty: Easy77. (p. 25) Since HR research contains information useful to managers, most managers read research in HR, management and compensation journals. FALSEDifficulty: Mediumdownload full file at
download full file at 78. (p. 25) Management and HR research has conclusively shown that goal setting and job enrichment produce the largest and most reliable increases in job performance. FALSEDifficulty: Medium79. (p. 25)) Monetary incentives produce the biggest increases in job performance. TRUEDifficulty: Easy80. (p. 26) An important criteria for determining the value of research is whether the research is useful. TRUEDifficulty: Easy81. (p. 24) An important criteria for determining the value of research is/are there alternative An 80. (p. 26)An important criteria for determining the value of research is/are there alternative explanations for the research findings? 82. (p. 26) A study found that there is only a very small amount of change in CEO pay is related to changes in company performance. TRUEDifficulty: Difficult83. (p. 26) A study of IBM showed that their long-standing policy of no layoffs was the major cause of their strong profits.