100%(43)43 out of 43 people found this document helpful
This preview shows page 5 - 8 out of 17 pages.
Cultural quotient, or CQ, describes someone’s ability to work effectively across cultures.
Five dimension of national culture:Power distanceis a culture’s acceptance of the status and power differences among its members.Uncertainty avoidance is the cultural tendency to be uncomfortable with uncertainty and risk in everyday lifeIndividualism–collectivismis the tendency of a culture to emphasize either individual or group interests. It reflects the degree to which people are likely to prefer working as individuals or working together in groups. The United States is a highly individualistic culture, whereas Mexico is a more collectivist one.Masculinity–femininityis the tendency of a culture to value stereotypical masculine or feminine traits. It reflects the degree to which organizations emphasize competition and assertiveness versus interpersonal sensitivity and concerns for relationships. Japan is considered a very masculine culture, whereas Thailand is considered a more feminine culture. Long-term/short-term orientationis the tendency of a culture to emphasize values associated with the future, such as thrift and persistence, or values that focus largely on the present. It reflects the degree to which people and organizations adopt long- term or short-term performance horizons. South Korea is high on long-term-orientation, whereas the United States is a more short-term-oriented countryEcological fallacyis acting with the mistaken assumption that a generalized cultural value applies equally to all members of the culture.Chapter 3 key termsPerceptionis the process through which people receive and interpret information from the environment.Selective screeningallows only a portion of available information to enter our perceptions.Schemasare cognitive frameworks that represent organized knowledge developed through experience about people, objects, or events.A prototypeis a bundle of features expected to be characteristic of people in certain categories or roles.Impression management is the systematic attempt to influence how others perceive us.The many factors influencing perception include characteristics of the perceiver, the setting, and the perceived.Information Processing and the Perception ProcessAttention and SelectionOrganizationInterpretation
RetrievalCommon Perceptual DistortionsorStereotypes: A stereotype assigns attributes commonly associated with a groupto an individual.Halo Effects: A halo effect uses one attribute to develop an overall impression ofa person or situationSelective Perception: Selective perception is the tendency to define problems from one’s own point of view.Projection assigns personal attributes to other individuals.