Ensuring that its working living and learning

• Ensuring that its working, living and learning environments are maintained free from
discrimination.
• Providing accessible service for its employees and customers.
2. Implement the policies you have developed in consultation with staff, and monitor workplace.
Practices over four service periods.
Involve staff in developing and implementing workplace policies to promote stronger awareness,
understanding and ownership of the outcome. Staff involvement also helps to determine how and
when the policies might apply, and can assist in identifying possible unintentional outcomes of the
policy.
2. Using the findings from monitoring workplace practices, evaluate the effectiveness of new
policies you have introduced and identify any failings.
HA_SITXCCS008_Learner Workbook V2.0_7Dec2017

It saves time when a new problem can be handled quickly and effectively through an existing policy.it
also provide the framework for business planning.
Lack of motivation is failings of such policy.
1. If you have established there are failings with current practices, look back to your policies and
procedures, adjusting them as required. Communicate the amendments to staff in an appropr.
Task 3: Performance Activity checklist (Section C)
This should be used by the trainer/assessor to document the learner’s skills, knowledge and
performance as relevant to the summative assessment. Indicate in the table below if the learner is
deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.
Learner’s name
KUMAR THAPA
Assessor’s name
JC
Unit of Competence
(Code and Title)
SITXCCS008
Date(s) of assessment
11/09/2018
Has the activity been answered and performed fully, as required to assess the
competency of the learner?
Yes No
(Please circle)
Has sufficient evidence and information been provided by the learner for the
activity?
Yes No
(Please circle)
Comments
Provide your comments here:
HA_SITXCCS008_Learner Workbook V2.0_7Dec2017
Analyze each document thoroughly:
• Determine whether the contents of the document are limited to policies and procedures. Make sure to separate other document
types (such as templates, notes, meeting minutes, etc.) from the policies and procedures.

The learner’s
performance was:
Not yet satisfactory Satisfactory
If not yet satisfactory, date for reassessment:
Feedback to learner:
Learner’s signature
KT
Assessor’s signature
JC
Workplace Documentation – for learner
Workplace documents checklist
To demonstrate and support workplace knowledge, workplace documents can be submitted to the
assessor or third party. Indicate in the table below the documents that have been provided. Please
refer to your trainer/assessor if clarification is required or if you have any further questions on what
you are able to provide or use.