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employee and show empathy to the cares and concerns of those they are leading. Leadership has a lot to do with being creative, as well as be a good listener, role model and be able to guide theiremployees without arrogance, hauntiness or belittling them for not knowing something or understanding. They must remain humble and maintain the trust of those around them. “Leadership is beginning to be perceived as a reality, and that being a leader is not a privilege, but a responsibility” (Cretu and Iova, 2015).Although people are essential to an organizational, we are all different, not only do we look different, we think and behave differently. People come with certain skills and competency levels, and along with that comes their culture, customs and socio-economic backgrounds and influences. We all perceive things in our own unique ways, which is why most organizations can’t change a person’s behavior completely. One of the biggest mistakes that management can make is to expect that everyone will always agree with them or see things the way that they do. So, in the midst of the chaos that every organization will experience at some point, management must be vigilant and steadfast to be able to take the good with the bad, as no one is perfect. It takes a variety of people, with an abundance of different skills to keep a well-oiled train on the tracks. In Clayton Alderfer’s Existence/Relatedness/Growth (ERG) Theory of Needs (Alderfer, 1969), states there are three groups of needs: existence is the basic requirement for material existence, that is satisfied with the money earned from having a job; relationships which focuses on the need to establish and maintain interpersonal relationships, and lastly growth which is met through personal development. All of these facets make up the necessary tools to a functioning organization where we all win and achieve our goals on a daily basis. According to Binder (2007), “Human beings have been working together and learning to cooperate for millions
ORGANIZATIONAL BEHAVIOR6of years. Efficiency and satisfaction are improved by cooperation and working together.” A good leader will celebrate the cultural differences, learn to embrace and respect the diversity among the team, this will include people from different geographical regions, races, religions, backgrounds, and ways of thinking.In all of the theories in order to overcome challenges a leader must be able to encourage open communication among the employees and one-on-one interaction with each of them. A manager is delusional if they think it is good for business or moral if they never come out of theiroffice, they need to know what their employees are doing. Not to micro manage but for comradery. There needs to be a balance in leadership, but keep in mind that the person that is not happy in their job creates the most confusion. Another skill needed to overcome challenges is to be able to get the best out of the people you manage, as communication is the best way to make this happen and strengthen your team. According to the Bucharest University of Economic Studies (2013), “organizations are competing to survive in this explosive and brutal market, where motivation and performance of the employees are essential tools for the success of any organization in the long run. On one hand, measuring performance is critical to the