Quantity of the products and the demand by the

Info icon This preview shows pages 1–3. Sign up to view the full content.

quantity of the products and the demand by the customers create the mayhem as customers develop aggressive behavior when they do not get their desired products. The author maintains that many consumers are very polite when they come to shop on a Black Friday, but some argumentative customers among the crowd incite a large number of the customers to rage. The consumers also find it unfair when they fail to purchase the advertised products thus leading to misbehavior. It is therefore essential to have posting signs on the entrances of the shops to make the consumers bear with the situation in case they do not get the opportunity to purchase their desired products. These signs would help a lot of
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Surname 2 control customer behavior during the Black Friday and reasonably conduct purchases. It is also advisable for the retail shops to develop policies that dictate the behavior of the customers while shopping. Bad actors who bring misbehavior in the stores should not be entertained as they can spoil the shopping experience of other customers. Many employees should also be available during the day to attend to the customers' concerns and offer them quality services.
Image of page 2
Surname 3 Reference Lee, Jaeha. “ Retail rage: Why Black Friday leads shoppers to behave badly .” The Conversation . (2017). Retrieved from
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern