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Question 80 out of 1 pointsThroughout an effective sales presentation:Selected Answer:[None Given]Answers:the customer should be actively listening, but not talkingthe solution for buyer's problem will be hard to identifythe buyer's communication style is likely to change if they are satisfied with the salesperson's presentation.the customer should be talking more than the salespersonthe salesperson should be talking more than the customerQuestion 90 out of 1 pointsAn example of an open question is:Selected Answer:[None Given]
Chap 11Question 100 out of 1 pointsPart four of the consultative sales process consists of:Selected Answer:[None Given]Question 110 out of 1 points__________ survey questions are designed to delve more deeply into the customer's buying situation.Selected Answer:[None Given]Correct Answer:Evaluation MethodCorrect AnswerExact MatchSpecificQuestion 120 out of 1 pointsHigh-performance salespeople:Selected Answer:[None Given]
Chap 11Question 130 out of 1 pointsSummary confirmation questions enable a customer's buying conditions to surface.Selected Answer:[None Given]Answers:TrueFalseQuestion 140 out of 1 pointsClaude is a product expert in the area of wireless laser printers for home office use. What should he keep in mind while selling this item?Selected Answer:[None Given]