CHAPTER FOUR revised.pdf

B experience and past performance another useful

Info icon This preview shows pages 12–15. Sign up to view the full content.

View Full Document Right Arrow Icon
B. Experience and past performance Another useful criterion for selecting employees is experience and past performance. Many selection specialists believe that past performance on a similar job might be one of the best indicators of future job performance. In addition, employers often consider experience to be a good indicator of ability and work related attitudes. Their reasoning is that a prospective employee who has performed the job before and is applying for a similar job must like the work and be able to do the job well.
Image of page 12

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
C. Physical characteristics In the past, many employers consciously or unconsciously used physical characteristics as a criterion. Studies found that employers were most likely to hire and pay better wages to taller men, and airlines choose flight attendants and company receptionists on the base of beauty. Many times such practices discriminated against ethnic groups, women, and handicapped people. For this reason, they are now becoming illegal unless it can be proved that a physical characteristic is directly related to effectiveness at work. For example, visual acuity (eyesight) would be a physical characteristic that could be used to hire pilots. It might not, however, be legally used for hiring a telephone reservations agent for an airline. D. Personality characteristics and personality type Personal characteristics include marital status, sex, age, and so on. Some employers have, for example, preferred “stable’’ married employees over single people because they have assumed that married people have a lower turnover rate. On the other hand, other employers might seek out single people for some jobs since a single person might be more likely to accept a transfer or a lengthy overseas assignment. Age, too, has sometimes been used as a criterion, while it is illegal to discriminate against people who are over the age of 40. However, minimum and maximum age restrictions for the job may be used only if they are clearly job related. Thus, age should be used as a selection criterion only after very careful thought and consideration. 4.2.2. Selection Process The selection process consists of a series of steps. At each stage facts may come to light, which may lead to rejection of the applicant. It is a series of successive hurdles or barriers, which an applicant must cross. These hurdles are designed to eliminate unqualified candidates at any point in the selection process. However, every selection procedure dose not contains all these hurdles. Moreover, the arrangement of these hurdles may differ from organization to organization. There is no standard selection procedure to be used in all organization or for all jobs. The complexity of selection procedure increases with the level and responsibility of the position to be filled. The strategy and method used for selecting employees varies from organization to organization and from one job to another.
Image of page 13
Steps involved in employee selection may be described as under: 1. Application blank: Application form is a traditional and widely used device for collecting information from the candidates. Small firms design no application form and ask the
Image of page 14

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 15
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern