MISS.F MANAGER She is my boss very friendly she from Malaysian she very good speech honestly and kindest she can speak a lot of languages ,especially cantonese , mandarin , English, malay,and many more -Excellent customer service skills. -Commercial awareness. -Flexibility. -Good interpersonal skills. -Communication skills. -Problem-solving skill s. -Teamwork skills. Mentor new and high-potential employees. Creating a leadership team that appreciates the diversity of its workforce starts on the ground floor. Companies that excel in diversity management use formal mentoring programs to identify and nurture high-potential employees. By developing a future pool of leaders that is representative of the diverse cultures, values, races, genders, sexual orientation, and religious beliefs of the overall Developed by Enhance Your Future Pty Ltd 6 BSBDIV301 - Work effectively with diversity Version 2 Course code and name
workforce, the leadership team of the future will be able to influence the current leadership team to develop processes and programs that enhance employee engagement and loyalty. Expose high-potential employees to diverse business situations. According to the EUI study, diverse teams tend to be more creative, produce more solutions, and were far more adept at ‘thinking outside the box.’ It also found that diverse teams were more difficult to manage, requiring greater flexibility and cultural sensitivity on the part of leaders. Allowing high-potential employees to experience a vast array of business situations not only challenges their own beliefs, but sensitizes them to consider what employees need to feel appreciated and valued. Make working arrangements flexible. Flexible work arrangements and practices speak to our deeply held values of fairness and justice as human beings. Practices such as modified daily start and end times, part-time schedules, a compressed work week, telecommuting, and job sharing gives employees the choice of how they can accomplish the work they are hired to do and care for family members or nurture their talents in other ways. And if done well, the business benefits ten-fold – because an employee who is feel personally and professionally fulfilled is a productive employee. Developed by Enhance Your Future Pty Ltd 7 BSBDIV301 - Work effectively with diversity Version 2 Course code and name
OBSERVATION For this task you will be observed working effectively with diversity in a workplace or simulated environment. Role play task You will need to group up and discuss diversity with the group member, you will each need to describe a situation in a workplace environment involving diversity that you think might be encountered during the course of work within your industry. As a group each of you will take turns at role playing your discussed situation, showing how to best deal with diversity in the workplace.
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- Fall '19