After reasonable period of time for improvement

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After reasonable period of time for improvement, employee continues to perform unsatisfactorily Procedure leading to dismissal should include investigation to establish reasons for unsatisfactory performance, employer should consider other ways to remedy matte Employee has right to be heard and assisted by trade union representative or fellow employee
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11 Is the employee capable of performing the work (physically) If employee is not capable o Extent to which employee is able to perform work o Extent to which employee’s work circumstances might be adapted to accommodate disability or extent to which employees duties might be adapted o Availability of suitable alternative Operational Identify typical obstacles to communication, explain what they entail and illustrate how they can impair the quality of employment relations in an organization Unsuccessful communication causes problems that can impair quality of labour relations Not only true for interaction between union and management, but of all types of interpersonal interaction in the context of employment relationships Sender o Faulty encoding and faulty message formulation o Chosen medium of sender’s intention Communication medium o Medium must fit context and aim of communication o Use number of communication media Communication context o Overload and noise If there is too much background activity and too many messages transferred at the same time o Distortion or loss of content If parties do not communicate directly with each other in an amicable location o “Crossed lines” Instead of responding to a sender’s message, a new message is sent Recipient o Inability to decode o Selective perception o Blockages Discuss the characteristics of group functioning and its related dynamics Group solidarity Refers to intensity with which group members pursue group’s common objective Depends mainly on: o Extent to which individual members see themselves as belonging to group o Extent to which members of group pursue common objectives o Measure in which group members regard common objective worth of pursuit o Extent to which group member interacts o Degree to which interaction is directed at achievement of common objective o Extent to which behavior of group members regulated by norms o Measure in which members regard norms as valid and binding on themselves o Extent to which sanctions are provided to punish group members who do not meet norms Group solidarity is an outcome of extent to which group formation has been successful Morale Generally used as explanation of unacceptable behavior or reason why events did not take desired course Statement about level of group’s morale simply evaluation of group’s solidarity More an assumption as level of solidarity Conflict and group dynamics Conflict between individual worker and group o Has to do with pressure exerted by group on individual o Often linked to process of rejection Conflict between formally appointed leader and informal leader of same group o
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