ASQ requires its members and certification holders to conduct themselves

Asq requires its members and certification holders to

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ASQ requires its members and certification holders to conduct themselves ethically by: 1.Being honest and impartial in serving the public, their employers, customers, and clients 2. Striving to increase the competence and prestige of the quality profession 3. Using their knowledge and skill for the enhancement of human welfare Fundamental Principles
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 27 Article 1 – Hold paramount the safety, health, and welfare of the public in the performance of their professional duties. Relations With Employers, Customers, and Clients. Article 2 – Perform services only in their areas of competence Article 3 – Continue their professional development throughout their careers and provide opportunities for the professional and ethical development of others Article 4 – Act in a professional manner in dealings with ASQ staff and each employer, customer or client Article 5 – Act as faithful agents or trustees and avoid conflict of interest and the appearance of conflicts of interest Relations With the Public
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 28 Article 6 – Build their professional reputation on the merit of their services and not compete unfairly with others Article 7 – Assure that credit for the work of others is given to those to whom it is due Relations With Peers
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 29 1.2. ISO 9001 Evolution 1.2.1. ISO 9001 Standard 1.2.2. Revisions of ISO 9001 1.2.3. Progress of ISO 9001 1.2.4. Benefits of ISO 9001 Certification
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 30 1.2.1. ISO 9001 Standard
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 31 ISO 9001 standard sets out the criteria for a quality management system and is the only standard in the family that can be certified to ISO 9001 can be used by any organization, large or small, regardless of its field of activity ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement There are over one million companies and organizations in over 170 countries certified to ISO 9001
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 32 Using ISO 9001 standard helps to ensure that customers get consistent, good quality products and services, which in turn brings many business benefits ISO 9001 helps businesses and organizations to be more effective and efficient and to improve customer satisfaction ISO 9001 is based on the idea of continual improvement defined in plan-do-check-act (PDCA) approach ISO 9001 provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management system in the organization
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INT’L STANDARDS FOR QUALITY (QUAL54251) REV. A (12/16) 33 ISO 9001 doesn’t specify what the objectives relating to “quality” or “meeting customer needs” should be, but requires organizations to define these objectives themselves and continually improve their processes in order to reach them Organizations use ISO 9001 standard to demonstrate the ability to
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  • Winter '16
  • Quality management system, INT’L STANDARDS, American Society for Quality

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