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Have staffers help each other out – someone with too much work to do can ask someone else to take over a project. Establish a typing pool: Instead of assigning a staffer to a specific person or group, turn over all typing tasks to a group leader who will distribute them. Since the typists will be working as a group, they can train new typists themselves.
5. Decide on a solution. Once the group has considered all possible solutions to a problem, it can go back and find the best answer to the problem. This is done by comparing each idea to the list of criteria developed earlier by the group. In addition to measuring the solution against its own criteria, the group should judge any potential solutions by asking three questions: First, will the proposal bring about all the desired changes? If it solves only part of the problem, it isn‟t adequate without some changes. Second, can the solution be implemented by the group? If the idea is good but is beyond the power of this group to achieve, it needs to be modified or discarded. Finally, does the idea have any serious disadvantages? A plan that solves one set of problems while generating another probably isn‟t worth adopting.Part Four Working in Groups Working in Teams Chapter 86. Implement the solution. Inventing a solution isn‟t solution. The group also has to put the plan into action. This probably involves several steps. First, it‟s necessary to identify the specific t asks that must be accomplished. Second, the group must identify the resources necessary to make the plan work. Third, individual responsibilities must be defined: Who will do what, and when? Finally, the group should plan for emergencies. What will happen if someone is sick? If the project runs over budget? If a job takes longer than expected? Anticipating problems early is far better than being caught by surprise.7. Follow up on the solution. Even the best ideas don‟t always work out perfectly in practice. For this reason, the group should check up on the implementation of the solution to see whether any adjustments are needed.Stages in Group Problem SolvingThe systematic problem-solving approach described above is certainly sensible, but is doesn‟t consider how the relationships among individual members can make it difficult for them to follow this kind of rational approach faithfully.44 As groups conduct business, their discussions are likely to move more or less regularly through several phases characterized by different types of communication. Aubrey Fisher identified four of these stages: orientation, conflict, emergence, and reinforcement.45The first stage in a group‟s development is the orientation phase, sometimes called forming.46 This is a time of testing the waters. Members may not know one another very well and so are cautious about making statements that might offend. For this reason, during the orientation stage team members aren‟t likely to take strong positions even on issues they regard as important. It is easy to mistake the lack of conflict during this phase