Ensure that you have drafted an evaluation of your project prior to the role play meeting. Record your discussion in the Meeting Minutes template, and through a video recording. Have your team members sign beside their names in the meeting minutes. Submit the Meeting Minutes, video recording, and the Project Review Report to your Assessor. Your Assessor will review and sign off the Project Review Report on behalf of the supervisor. Bounce fitness is a training institution faced with several problems. Firstly, bounce institution records client information by hand. Such information includes client weight, height, Body Mass Index, client training programs and client development. It is the duty of the individual trainer to record the client’s information in spreadsheets. The process of recording client information is hectic since trainers sometimes have to leave their classes to attend to the needs of new clients. This creates a backlog of duties since trainers are compelled to rush through classes or to forfeit one of the two activities. Clients who are not assisted end up complaining about the poor service of the training facility. Due to the overworking of trainers, they are sometimes unable to record customer information. This information is therefore sometimes lost or misplaced. This also makes time unavailable for addressing emerging concerns and limits the time available for meetings with clients. There was therefore a need for the development of a more effective and efficient method for recording client information. Monitoring and Evaluation strategies All projects require effective monitoring and evaluation strategies for proper management and decision-making. A successful M & E system should be able to uphold compliance, support implementation of proposals and assist in performance evaluation. To monitor and evaluate the situation at bounce fitness and training, the following measures were adopted. The first strategy is to ensure that there is enough information to establish a firm decision on the best recording system. The second strategy will ensure that the system that we eventually come up with is easy to use and provides for effective storage of customer information. There shall also be a progress report on the functioning of the system. This progress report will enable the system to maintain its efficiency. The speed of the recording procedure should be increased. There should be a record book where clients key in their information without the assistance of the trainer. This information
will be later fed into the spreadsheet by the trainer when he/she gets time. Another improvement that should be done to the present system shall be the appointment of someone to handle the recording of client data other than the trainers. This will enable trainers to concentrate on their responsibilities without interference. After the upgrading of the new recording system its progress and performance should be monitored to ensure, it is working in line with the original goals. It should also ensure that there is real time access to client data whenever it is needed.
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- Project Management, project manager, bounce fitness