The telstra security portal lets you a access the

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The Telstra Security Portal lets you: (a) access the Security Intelligence features as set out in clause 5; (b) access firewall and IPS reports for your device; (c) submit and track policy change and service requests; and (d) update your asset information. 6.15 You can use our telephone service desk to: (a) submit and track policy change and service requests; and (b) report network or firewall related service faults. Limitations 6.16 We don’t promise that the Next Generation Firewall bundle service will: (a) protect against all unauthorised access to your network; (b) remove all viruses or correctly identify all viruses; (c) screen or block all spam or correctly identify all spam; (d) detect and remove all types of attacks or correctly identify all attacks; (e) block all websites you ask us to block or correctly identify websites that you’ve asked to be blocked; or (f) block all network activity you ask us to block or correctly detect and protect against network activity that you deem suspicious. 6.17 If you identify limitations in the Next Generation Firewall Bundle service, you should notify us immediately and to the extent possible, we’ll try to rectify the limitations at no additional charge. 6.18 You have to: (a) provide us with 10 business days’ notice before you undertake vulnerability or penetration testing of your network; (b) load and configure any VPN software on your equipment if you use a virtual private network solution; and (c) nominate a system administrator to manage your master account on your portal. your system administrator is responsible for activating, managing and supporting user accounts for the online portal and to what data your users may access. Exclusions TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | Managed Security Services Section was last changed on 24 August 2017 | TELSTRA UNRESTRICTED PAGE 17 OF 36
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OUR CUSTOMER TERMS MANAGED SECURITY SERVICES SECTION 6.19 The development of customised IPS signatures for the IPS module is excluded from and not available as an option to the Managed Next Generation Firewall bundle service. 7 WHAT IS MANAGED FIREWALL? 7.1 The Managed Firewall service provides management of a firewall that is installed on your premises. It comprises all of the Security Intelligence features, plus the extra features set out below. 7.2 You must have, or buy or rent from us, dedicated hardware that the Managed Firewall service will apply to. In order for us to provide the Managed Firewall service, your firewall software and hardware must be accredited by us. We’ll tell you what software and hardware are accredited if you ask us. 7.3 We’ll provide the Managed Firewall service at the service tier you select in your application form. 7.4 Managed Firewall is available as a single service, which uses a single firewall, or as a high availability service, which uses two separate firewalls, in an active/passive configuration.
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