4 A chef who maintains a high standard of personal appearance and hygiene at

4 a chef who maintains a high standard of personal

This preview shows page 13 - 14 out of 14 pages.

4) A chef who maintains a high standard of personal appearance and hygiene at all times and to respond to any change in the restaurant function as dictated by the Hotel. 5) A chef who ensures that all employees report for duty punctually wearing the correct uniform and the name badge at all times and also to ensure that all employees provide a courteous and professional service at all times. SHOWMAN SHIP A chef who has flair for dramatic or ostentations behavior. A chef who has the ability to present something (especially theatrical show) in an attractive manner. A Chef with the skill of making an artistic performance disinclines, effective and appealing to audience. TRAINING IN THE CLEANING DEPARTMENT The staff must understand the types of cleaning chemicals Differences of detergents, disinfectants and sanitizers. The process of cleaning and disinfection Must learn to follow manufacturers’ instructions on correct and save use when applying any. This is just a preview of training programme to be used and believe will add value and improve skills to the employees. hence giving customers better services and finally improve on sales revenue. THE EXPECTED OUTPUT OF THIS CONSULTANCY INCLUDES: Operational procedures and control systems in place, to ensure profitability of the establishment. A corps of trained staff that is able to deliver services that meet the customer expectations An organization that is profit and meets the directors and customers expectation.
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Once we have operational procedures in place I would suggest we hold periodical meetings with the directors and management to evaluate progress and map the way forward. In case we feel there is need to increase the period of the consultancy, we shall discuss the same on or before 7 th February which is final day of the one month contract. CONSULTANCY CHARGES For the consultancy, we shall consolidate and charge a minimal fee o Kshs. 150,000. A down payment of Ksh 60,000 equivalent to 40% is required in order to facilitate us continue working on the project. A further payment of Ksh 50,000 to be paid on or before 25 th January and a final amount of Ksh 40,000 to be paid on the 7 th February 2020. CONCLUSION We feel that we have the necessary resources and experience to offer quality consultancy services and make the establishment a profit-making venture, we assure you of our attention and quality services at all times. Hospitality Consultant Peter Gikama Tel: 0727 977036 Email: [email protected] Signature: Date: ________________ _________________ Dr. Mbaka Drector, The ‘O’ Hotel Thika Road Signature Date: _________________ ____________________
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