Poor product quality however what it does not do is

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poor product quality; however, what it does not do is ensure products are wanted or needed by consumers as evidenced by Mikel Harry in his comment that, “I could genetically engineer a Six Sigma goat, but if a rodeo is the marketplace, people are still going to buy a Four Sigma horse,” (Schwalbe, pg. 331, 2014). Because of this, it remains imperative that organizations are not simply focused on the cost of quality, but that they understand the true needs and value customers place on their products and services – quality is simply one aspect contributing to success. Schwalbe, K. (2012). Information Technology Project Management 7e. Boston, MA: Cengage Learning. Thread: Q 8. ISO 9000 Post: Q 8. ISO 9000 Author: Posted Date: December 19, 2015 1:22 PM Status: Published 8. What are the ISO 9000 standards? Explain their significance and how they are impacting operations management practices. From the internet, find the current set of the ISO 9000 standards. Sue Smithee
2/21/2016 Collection – MBA675­T303 Operations & Logistics in the (... 20/34 (Post is Read) manual carries a considerable fee on the ISO website. The series of ISO standards includes the ISO 9000 which are the fundamentals of quality, the ISO 9001 which covers requirements for quality processes, and the ISO 9004 which covers implementation of performance improvement. Each of these standards are continually revised and updated, in accordance with the philosophy of quality and improvement set forth by the ISO 9000 series. The basis of the ISO 9000:2015 is a focus on continual improvement. There is an extensive manual which guides businesses through the process of creating a documented process for monitoring, maintaining and improving quality. Some of the aspects covered are company leadership and organization, product or service requirements and design, production and controls, and evaluation and improvement. The standards are designed to create documentation without over­ documenting the process. They are also designed to account for procedures to follow when products or services do not meet the intended quality. Part of the benefit of this certification is going through the process of thinking the product through per the guidelines set forth by this standard. By using a well ­ rounded template, businesses are forced to consider their product from multiple angles.

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