in industries such as finance, tele-communication, internet service, mobile apps, and tourism. ” 3.2 How did the authors classify the literature and organize the review? The author systematically classified the literature into three main areas: service demand management, service supply management, and coordination of service supply chains. Based on the literature review, he examined the evolution of OR-related service supply chain management studies. Finally, he proposed and discussed future research directions. 3.3 Do you think the way that the authors organize their review helps you in terms of writing your own literature review (survey)? Explain your answer. Yes, the paper is clearly organized where the author follows certain steps starting with identifying the Service supply chain management and also classifying it into three main areas: service demand management, service supply management, and coordination of service supply chain, besides examined evaluating and developing the related studies to propose future research direction. Moreover, it follows a basic logic that introduces the topic from the literature review and analyzed after
that. So it is apparent that the researcher follows an academic approach to introducing his results and interpretations harmoniously.
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- Fall '09
- Supply Chain Management