A true b false 43 when favor requests arrive

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Anderson's Business Law and the Legal Environment, Comprehensive Volume
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Chapter 22 / Exercise 11
Anderson's Business Law and the Legal Environment, Comprehensive Volume
Jennings/Twomey
Expert Verified
a. True*b. False
43. When favor requests arrive frequently, a form message can be drafted to respond to the invitations.
44. Acknowledgment messages are a fast and efficient way of transmitting frequently recurring messages to which receiver reaction is likely favorable or neutral.
45. Form messages have a tendency to be too personal.
46. Routine messages, such as customer order acknowledgments, are written inductively. a. True*b. False
47. For an order that cannot be filled quickly and precisely, companiesmust not send an acknowledgment message.
48. A form message is a document that indicates an order has been received and is being processed.
49. Typically, acknowledgment messages are preprinted letters or copiesof a sales order.
We have textbook solutions for you!
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Anderson's Business Law and the Legal Environment, Comprehensive Volume
The document you are viewing contains questions related to this textbook.
Chapter 22 / Exercise 11
Anderson's Business Law and the Legal Environment, Comprehensive Volume
Jennings/Twomey
Expert Verified
50. Replies to requests for credit information are complicated. a. True*b. False
51. When providing credit information, there is an ethical and legal obligation involved.
52. Managers must take special care in writing standard operating procedures to ensure that all employees complete the procedures accurately and consistently.
53. When writing a procedural message, each step must be written in thepassive voice.
54. Deductive Organizational PatternOutlining your messages to meet your receiver’s expectations will increase your chances of preparing a document that elicits the response you desire. Most good-news and routine messages use the deductive organizational pattern. Exceptions occur when the cultural context and audience expectations call for an alternate approach.Messages that convey pleasant information are referred to as good-news messages. Direct good-news messages put the good news _________. A. after the main ideaB. in the opening sentenceC. in the last sentenceCorrect Answer(s):a. in the opening sentence
55. Deductive Organizational PatternOutlining your messages to meet your receiver’s expectations will increase your chances of preparing a document that elicits the response you desire. Most good-news and routine messages use the deductive organizational pattern. Exceptions occur when the cultural context and audience expectations call for an alternate approach.Choose the correct section of the direct outline to complete the sentence. The _________ of a direct message restates the main point and includes a future-looking statement.
56. Deductive Organizational PatternOutlining your messages to meet your receiver’s expectations will increase your chances of preparing a document that elicits the response you desire. Most good-news and routine messages use the deductive organizational pattern. Exceptions occur when the cultural context and audience expectations call for an alternate approach.

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