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AgreementWith the conflict resolution technique agreement, all conflict partiesnegotiate a solution to the conflict. The parties exchange information,arguments, and opinions and try to convince one another of each other’sviewpoints in order to come to an agreeable solution.
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7.6Requirements Negotiation107CompromiseWith the conflict resolution technique compromise, all conflict partiestry to find a compromise between alternative solutions. In contrast to anagreement, a compromise consists of an amalgamation of different parts ofthe alternative solutions. Also, a compromise can mean that all alternativesolutions as proposed thus far are discarded and entirely new solutions arecreatively developed.VotingIn the conflict resolution technique voting, all conflict parties vote onsolution alternatives. The alternatives that are up for voting are presentedto all relevant stakeholders. Each stakeholder casts her vote for an alterna-tive and the alternative with the most votes is accepted as the resolutionfor the conflict.Definition of variantsIn the conflict resolution technique definition of variants, the system isdeveloped in a way that permits the definition of variants by deriving var-iants, by selecting parameters that define system variants, or by selectingvariable system properties. This way, the system can satisfy the differentinterests of the stakeholders.OverrulingIn the conflict resolution technique overruling, a conflict is resolved bymeans of the hierarchical organization. This means that a conflict partywith higher organizational rank or position wins the conflict by overrulingobjections of organizationally lower parties. If both parties have the sameorganizational rank, the conflict is resolved by a superior stakeholder orsome third-party decider. This conflict resolution technique is only advis-able if other resolution techniques have failed (e.g., no compromise couldbe found) or are not applicable due to limitations of resources (e.g., time). Consider-all-factsIn the conflict resolution technique consider-all-facts (CAF), all influ-encing factors of a conflict are being investigated so that as much informa-tion about the conflict can be collected as possible. This information isused during resolution. By prioritizing the influence factors, the relevanceis determined. Based on the results of this technique, the plus-minus-interesting conflict resolution technique can be applied.Plus-minus-interestingIn the conflict resolution technique plus-minus-interesting (PMI), allpositive and negative repercussions of a solution alternative are investi-gated so that positive and negative repercussions can be evaluated. Positiverepercussions are placed in the category “plus” and negative repercussionsare placed in the category “minus”. Repercussions that are neither positivenor negative are placed in the category “interesting”. Repercussions in thecategory “interesting” cannot be evaluated yet and must be investigatedfurther to determine if their influence is positive or negative.
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