Agreement with the conflict resolution technique

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Agreement With the conflict resolution technique agreement , all conflict parties negotiate a solution to the conflict. The parties exchange information, arguments, and opinions and try to convince one another of each other’s viewpoints in order to come to an agreeable solution.
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7.6 Requirements Negotiation 107 Compromise With the conflict resolution technique compromise , all conflict parties try to find a compromise between alternative solutions. In contrast to an agreement, a compromise consists of an amalgamation of different parts of the alternative solutions. Also, a compromise can mean that all alternative solutions as proposed thus far are discarded and entirely new solutions are creatively developed. Voting In the conflict resolution technique voting , all conflict parties vote on solution alternatives. The alternatives that are up for voting are presented to all relevant stakeholders. Each stakeholder casts her vote for an alterna- tive and the alternative with the most votes is accepted as the resolution for the conflict. Definition of variants In the conflict resolution technique definition of variants , the system is developed in a way that permits the definition of variants by deriving var- iants, by selecting parameters that define system variants, or by selecting variable system properties. This way, the system can satisfy the different interests of the stakeholders. Overruling In the conflict resolution technique overruling , a conflict is resolved by means of the hierarchical organization. This means that a conflict party with higher organizational rank or position wins the conflict by overruling objections of organizationally lower parties. If both parties have the same organizational rank, the conflict is resolved by a superior stakeholder or some third-party decider. This conflict resolution technique is only advis- able if other resolution techniques have failed (e.g., no compromise could be found) or are not applicable due to limitations of resources (e.g., time). Consider-all-facts In the conflict resolution technique consider-all-facts (CAF) , all influ- encing factors of a conflict are being investigated so that as much informa- tion about the conflict can be collected as possible. This information is used during resolution. By prioritizing the influence factors, the relevance is determined. Based on the results of this technique, the plus-minus- interesting conflict resolution technique can be applied. Plus-minus-interesting In the conflict resolution technique plus-minus-interesting (PMI) , all positive and negative repercussions of a solution alternative are investi- gated so that positive and negative repercussions can be evaluated. Positive repercussions are placed in the category “plus” and negative repercussions are placed in the category “minus”. Repercussions that are neither positive nor negative are placed in the category “interesting”. Repercussions in the category “interesting” cannot be evaluated yet and must be investigated further to determine if their influence is positive or negative.
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