Pride: When people take pride in their work and their company, they are much more likely to be ethical in their dealings. Patience: Pushing others too hard for short-term results may cause unethical actions sooner or later as it will seem to be the only way to achieve those outcomes. Persistence: People should stand by their word, as it is the foundation of trust. If the company is not committed to an ethical framework, personal integrity is at risk, as is the reputation of the company. Perspective: Stopping from time to time to reflect on where the business is going, why it is going that way, and how to plan to get there will allow more confidence that the company is on the right track now and will continue to be in the future.PTS: 1 REF: p. 55-56 OBJ: 2-5 TYPE: C NAT: Ethics | Ethics and Legal5. List the six-step decision making processin order and comment on each of the steps in resolving ethical issues.
6. Using examples discussed in the book, discuss how sustainability has resulted in different goals for small businesses.ANS: Goals vary by the business based on the stakeholders. Examples include saving the planet, decreasing company costs, increasing customer growth, and increased shareholder value. The book discusses the following examples. 1. PortionPac Chemical *decreased product packaging and shipping energy *decreased environmentally harmful cleaning chemicals * 1. Buying, rehabbing, or leasing a LEED-certified building - helps achieve company goals of *decreased energy costs *improving employee air quality - possible improved morale 2. Green Foam Blanks *increased recycled materials *decreased employee and customer exposure to carcinogens 3. Hydrolosophy *decreased customer utility *decreased customer natural resource use 4. Boo Bicycles *increased use of renewable resources *improved customer satisfactionPTS: 1 REF: p. 59-91 OBJ: 2-6 TYPE: A NAT: Ethics | Economic Environments7. How can integrity and financial success be related? Use PortionPac Chemicalas an example to strengthen the argument.
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