The interview shed light on the leadership program they have for the leadership teams to train with. All leaders are provided with this curriculum to show the organization’s investment in their leaders so they are able to push forward with making the facility better for the patients and the staff. This has led to a stronger leadership force within the organization so that staff is able to be involved in the decisions made by their leadership. Staff commitment is of utmost importance for the organization. With all changes, there are things that get left unaddressed. All organizations have their pros and cons. Kayleigh stated that employees voiced concerns about communication and the process about how the organization goes about implementing changes. It was stated that when changes are made, the staff felt as if they were not properly notified of the change when they are the ones that are impacted the most. When changes are being studied within the unit, pilot programs are tested on different units. It is not tested across different acuity floors. This can lead to some units being able to succeed with the change while some are failing due to the changes in acuity of the units. Palmetto Health is joined by the Studer Group in which “works with organizations in tue United States, Canada, Australia, and beyond, to help them achieve and sustain exceptional improvement in clinical outcomes and financial results. Studer Group partners with organizations to build a sustainable culture that promotes accountability, fosters innovation, and consistently delivers a great patient experience and the best quality outcomes over time. By installing an execution framework called Evidence-Based Leadership (EBL), organizations are able to align goals, actions and processes, and execute quickly. This framework creates the
ESSENTIALS OF ADVANCED NURSING PRACTICE 6 foundation that enables transformation in this era of continuous change” (Studer Group, n.d.). Palmetto Health strives to use evidence based practice in all the care they provide to the patients. This has helped increase their patient and staff satisfaction scores as well as positively impacted the patient care that is rendered in their organization. Many quality improvement projects are continuously going on every day. They are consistently striving to better the staff and the care that is delivered to the patients. These projects are steered by the education department as well as the quality department. Palmetto Health is affiliated with the South Carolina Hospital Association. This gives them the connection to get to know other hospitals and what they are doing to better their care. Several projects that have been recently improved include a sepsis alert system, postoperative interventions to increase a patient’s recovery period, as well as a fall program to prevent falls.
- Spring '17
- Nursing, Health care provider, advanced nursing practice, Palmetto Health