e When the combined efforts of the total workforce are greater than individual

E when the combined efforts of the total workforce

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these differences as to achieve synergy i.e. When the combined efforts of the total workforce are greater than individual efforts when added together. From this perspective it can be seen that there are distinct advantages of having a diversified workforce. These can include: Utilisation of the unique talents of the workforce Increased profits Increase customer awareness Ultimately the purpose of any business is to achieve the bottom line, i.e. make a profit. In the end, diversity can then be judged by what is achieved: Adding value to your product or service Increase profits Increased customer awareness Culture A crucial aspect and a chief bearing for the origin of diversity can be culture. Culture can simply be defined as the way we do things around here. This definition is applicable to the family society and the workplace. Generally, culture will arise from three special areas - values, attitudes and beliefs. They can be expressed as follows: Values: A set of enduring beliefs or ideals shared by the members of a culture about what is good or desirable and what is not. Values can vary from culture to culture and country to country. Attitude: A tendency to respond positively or negatively towards a certain idea, object, person, or situation. These can arise from upbringing, friends and stereotyping. Beliefs: Convictions and theories that something, some positions or approach in life by an individual or group is true and correct. These three elements, when combined create a culture. In a diverse workforce this will be encountered on a regular basis. Therefore, from a co-worker and a management perspective, sensitivity and acceptance of cultural difference is important. Multiculturalism Learner Guide: BSBDIV601 Version: v19.0 Page 6 of 33 Developed by: ACBI Approved by: DoS Issued: October 2019 Review: October 2019
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BSB61015 Advanced Diploma of Leadership and Management Learner Guide: BSBDIV601 Develop and implement diversity policy It is social situation in which all the different cultural or racial groups in a society have equal rights and opportunities and none is ignored or regarded as unimportant. It was from this situation that diversity in the Australian workforce was formed. Diversity is generally wider in scope and includes age, gender, sexual orientation, beliefs and political views. It generally applies to the workforce, whereas multiculturalism is more how society works with and embraces racial and ethnic differences in a nation. Cultural barriers To allow diversity to succeed in the workplace and therefore garner the advantages of it, it will be necessary to adopt an attitude of sensitivity and tolerance. This has to be based upon the view that different cultures can have different understandings of situations and behaviour. Examples for this are as follows: In many Asian cultures there is a deep reverence for higher management, whereas in Australian culture it can be one of marginal deference In the Australian culture eye contact is important but in many other cultures respect is given by averting one’s eyes from the speaker One’s personal space varies with their culture. Some can be comfortable with close proximity
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