can effectively enable her to accom. plish both goals without any concern that one or the other must suffer. 2. Currently, Dawn is evaluating the quality of the food by the waste, meaning as the cost of waste increases she senses that the quality of the product is decreasing. Rec- ommend to Dawn a better method to evaluate quality than just cost. 3. Dawn decides that she alone cannot implement a good quality program. Clearly, I her staff must be involved. Although she has excellent employees, Dawn knows they do not understandthe tools of quality. Furthermore, she understands that if things appear too complicated then she won't get their buy-in.Dawn contacts you and requests that you explain to her staff some basic quality tools that will enable them to improve quality, yet are not complex, and will not demand a lot of their time.