Task Outcome:
Satisfactory
Not Satisfactory
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Assessment Task 2 Instructions
Carefully read the following:
Grow Consultants specializes in leadership consultancy and has been operational for the last
five years.
It offers a range of services which support companies to:
●
assess leadership behavior of existing managers and their performance metrics
●
design and implement customized leadership programs based on the assessment.
Services are offered Australia-wide, with consultants flying in to conduct specific training with
companies, as well as offering regular workshops at the company’s premises. To date,
technology (for example, webinars) has not been employed in training.
The company also
writes and produces books on a range of topics about leadership
.
Currently the company has ten publications, which are published through a publishing house in
the USA (Hozit Publishers). One of the Principal Consultants is American and knew these
publishers. The cost of publishing the books and shipping to Australia is about the same as it
would be to use a publisher in Australia.
The books are produced using non-recycled paper and are transported via air to Grow
Management Consultants office. They are then distributed by post to customers from
the Grow Management Consultants’ office. As sales have been slow for the books, the
company has also been exploring options for e-books.
The company was established by its
Principal Consultants, Paul Burns and Sammy
Martin, both of whom are Directors
. The company also
employs four Senior Consultants,
an Operations Manager, an Office Manager, Administration Officer and a Receptionist.
The office building is owned by the company and is located in an outer lying metropolitan
suburb.
All staff drive to work in their own cars and there is on-site parking. The nearest
railway station is 10 minutes’ walk from the office.
Paul Burns has recently attended a Sustainable Business workshop and is keen to implement
sustainable practices throughout the business. The strategic plan has also been recently
updated and has been influenced by Paul’s attendance at the workshop. It includes the
following statement as part of the mission statement:
“We are committed, as a business, to the well-being of both economic and
ecological systems, of both humans and other living things.”
However, there are no specific actions indicated in the Strategic Plan and so, at present, the
statement appears to be paying lip service only.
Paul is keen to develop a sustainability policy and procedures that address all aspects of the
business including, as a minimum
: travel, purchasing, office energy use, office supplies,
and cleaning
. However, Paul also has specifically stated that he does not want to incur costs
in developing policy and procedure and that all the work must be developed in-house,
therefore consultants must not be used.
