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These classes are an invaluable tool in teaching new leaders about ways to engage employees. I have taken those guiding principles and put them to use daily. This was shown to be effective
through the last survey, where our department had the highest engagement score in the entire health system.E. Improving Employee EngagementThe goal of this measure is to improve employee engagement by identifying nursing experts that can be utilized for collaborative care for patients. Specifically, with a goal of deceasing pressure injuries, a meeting with Nurse Leaders and practice forums will help identify wound care nurses as well as skin care experts across the system. Once they have been identified,nurse leaders need to ensure frontline clinical staff has access to these experts by identifying methods and innovations for immediate access for the frontline personnel. This will be explored by presenting the idea and soliciting solutions from staff and experts to devise a best practice guideline. I will reach out to the Manager of Nurse Educator to discuss creating a training program for the staff nurses and nurse experts; so that all staff that will be involved have the proper training to use the new process that was decided upon. Collaboration and outcomes expectations will then be set with the identified nurse experts. Once all training has been developed and provided, implementation can begin. E1. Leadership Best Practices Leadership best practices that improve employee engagement include creating and communicating an organizational mission and goals that are clear to all staff.Highly engaged employees are committed to their organization and invested in its success. They are eager to share ideas, promote their system as a great place to work (great for recruiting), and they give full effort to their jobs every day.With everyone from top to bottom having shared goals it can unify the staff and raise their level of participation and engagement as a result.
Give employees a voice by finding out what’s working and what they are thinking, whether it is via surveys, Facebook, Twitter, Email, Staff meetings; then find ways to reproduce and encompass these ideas throughout the organization. Empower people to share stories, exchange ideas, and discuss best practices to achieve the vison, goals and values; then monitor progress. Working with employees in adjusting job descriptions or processes so they have a say in their work will enhance employee engagement, productivity, retention, and profitability.Formal rewards and recognition programs should be in place to measure results express appreciation Healthcare systems with highly engaged workforces hold managers at all levels accountable not only for their team’s engagement, but also for how that engagement affects the team’s overall performance by making it part of performance evaluation criteria. It helps all employees to understand the why it is important, but also to have that carrot at the end of the stick when a job is well done. By managers monitoring metrics, it holds the employee accountable and again increases engagement.
ReferencesFrost, N., Nickolai, L. How Mentorship Affects Retention Rates of New Nurses.. April 2013 Vol.8 No.4.Miller, Henry. The 10 Best Practices for Enhanced Employee Engagement. .