This section may also include an implementation plan

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explain your plan for solving the problem. This section may also include an implementation plan that specifies research methods and a schedule or timetable of activities. Question 16 2.5 out of 2.5 points An advantage of secondary data over primary data is that secondary data are easier and cheaper to develop. Selected Answer: Tru e Response Feedback: Rationale: Secondary data sources are easier and cheaper to gather than primary data sources. Question 17 2.5 out of 2.5 points The body of a formal report should Selected Answer: c. discuss, analyze, interpret, and evaluate the research findings or solution to the problem. Response Feedback: Rationale: The body of a formal report should discuss, analyze, interpret, and evaluate the research findings or solution to the problem. Question 18 2.5 out of 2.5 points A report discussing the correct procedure to process customer complaints should be organized using a chronological order. Selected Answer: Tru e Response Feedback: Rationale: Information sequenced along a time frame is arranged chronologically. This plan is effective for presenting historical data or for describing a procedure such as the process for handling customer complaints. Question 19 2.5 out of 2.5 points Most informational reports are written Selected Answer: d. for a neutral or receptive audience. Response Feedback: Rationale: Most informational reports are organized directly using an informal writing style and are intended for a neutral or receptive audience. In addition, informational reports may be written by employees at all levels within a company.
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Question 20 2.5 out of 2.5 points E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports. Selected Answer: Tru e Response Feedback: Rationale: Many reports today are delivered digitally in e-mail messages, PDF files, or slide decks.
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