Readers have an understandable need to know some basic things about a report before
they begin reading it: such as what is it about, why was it written, what's it for, for whom
it written, and what are its main contents. Readers need a basic orientation to the topic,
purpose, situation, and contents of a report—in other words, an introduction.
Avoid writing an introduction consisting of only background information; avoid
allowing background information to overshadow the key elements of the introduction.
Make sure the topic of the report is indicated early.
Be sure to indicate the audience and situation—what the readers should expect from
the report; what knowledge or background they need to understand the report; what
situation brought about the need for the report.
Make sure there is an overview of the report contents, plus scope information—what
the report doesn't cover.
Purpose and situation
Overview of contents
Background on topic
Background on the situation
Conclusions and Recommendations
– Summaries, True Conclusions, Afterwards
We normally use the word "conclusion" to refer to that last section or paragraph or a
document. Actually, however, the word refers more to a specific type of final section. If
we were going to be fussy about it, this section should be called "Final Sections."
There seem to be at least four ways to end a report: a summary, a true conclusion,
an afterword, and nothing. Yes, it is possible to end a document with no conclusion
(or "final section") whatsoever. However, in most cases, that's a bit like slamming the
phone down without even saying good-bye. More often, the final section is some
combination of the first three ways of ending the document.
A conclusion usually makes a recommendation, summarizes key points, and points
out several benefits of implementing the recommendation.
Business Letters –
A letter of inquiry is a general term used for a number of different kinds of business
letters addressed to a company. For example, applicants usually send a letter of inquiry,
with an enclosed résumé (CV), to an employer for whom they would like to work.
Companies send a letter of inquiry to their business partner when they need information