End users do not fully utilize the functionality they

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end users do not fully utilize the functionality they already have and will not use this new functionality effectively. · Terry is available for 24 hours a week at $100 per hour. Terry was involved in the original installation and every upgrade since then. She tends to be in developer or tester roles for this system but acts as business analyst for other systems. She is very excited about the Web-based package and the functionality it provides. She is concerned, however, that the end users do not have the computer savvy to use it. · Robin is available for 30 hours per week at $100 per hour. She was involved in the last two upgrades as a business analyst and has been trying to become involved in other systems and business areas. She was actively involved in the development of a custom Web-based application as a programmer. This was considered a skills development opportunity because her Web programming skills are not strong. · Chris is available for 24 hours per week at $80 per hour. He is new
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to the IT department; he was previously a customer service representative. He just completed his undergraduate degree in computer science and has experience with Web programming and software testing techniques. · Jan is available for 16 hours per week at $115 per hour. Jan is also new to the IT department. She was previously a consultant and was on process reengineering projects, including several for billing functions. She previously worked with the Web version product of the vendor’s competitor. Assignment Guidelines: · In this assignment, you are planning to fill the roles for the following 3 positions: · End user · Business analyst · Team leader · For each role,
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· Describe the main responsibilities of the role. · Identify the skills that are necessary. · Select one of the candidates listed in the assignment description, and thoroughly explain why you have chosen each person for his or her role. · Explain any conflicts or problems that you encountered while making your selections. Use correctly APA style formatted references of solid academic quality for your resources and use correctly formatted APA style in-text citations to your references to substantiate your information and positions as well as to give credit to other author’s work. Please submit your assignment. For assistance with your assignment, please use your text, Web resources, and all course materials.
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Reading Assignment Larson & Gray: Ch. 10 and 11; A Guide to the Project Management Body of Knowledge (PMBOK® Guide)-Sixth Edition : Ch. 9 Project Resource Management PMBOK is a registered mark of the Project Management Institute, Inc. Assignment Objectives · Explore the use of Earned Value Management (EVM) systems to monitor and control cost and schedule performance.
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