75%(4)3 out of 4 people found this document helpful
This preview shows page 2 - 4 out of 11 pages.
passengers arriving for leisure purposes such as vacation. A lot of the international passenger fly into JAX and drive to Orlando so they can go to Disney. JAX has suffered a recession in the past because of the economy. It was 6.3 million passengers in 2007 and dropped down to 5.6 million in 2009, according to data from the Jacksonville Aviation Authority, a government agency that owns and manages the airport (Webner, 2015). The new cause for the reduction in passengers for JAX is the COVID-19 pandemic. JAX had plans to expand and add more carriers, but due to COVID-19 they have suffered a 95% drop in the number of passengers. Covid-a9 did not only affect the carriers, it also effected the terminal and business within the terminal. JAX had roughly 52 employees accept a voluntary separation agreement. JAX terminals normally see around 11,00 passengers a day, recently they may only see around 2,000. They are also cutting out lights and adjusting the air conditioning to help reduce cost (Osiadacz, 2020).
JAX does offer a lot of amenities for the comfort of the passengers. Theterminal offers free Wi-Fi and other services such as a spa. The expansion that has been underway since 2000 is undergoing phase 2 which is an expansion of parking systems and the addition of a new baggage screening facility and a people mover system. Jacksonville International Airport has a two-level main passenger terminal building with an area of 504,030m2. The upper level of the terminal building is used for departures and the lower levelfor arrivals. Level one has the baggage claim area and ticketing services are provided at level two. The main terminal has 12 shops, 11 restaurants, a helpdesk, USO facilities and a spa. A game room is available in the courtyard anddelta crown room is available in concourse A. The passenger terminal has 28 aircraft boarding gates of which 23 are provided with jet-loading bridges and the remaining five gates with aircraft parking positions with terminal access. It has 10,696 automobile parking spaces provided by two parking garages, one surface lot and three economy lots. In October 2010, the airport opened a new preferred-passenger lane (fast lane).Fixed Base Operator, or FBO, refers to the private jet services available at an airport. In some cases, this can mean a small VIP lounge within the general airport terminal, or it can involve a large facility built specifically for private jet usage, offering a range of services for private jet customers, aircraft, and crew. At JAX this service is provided by Signature-Jacksonville. Signature provides a lot of great features such as passenger lounge, businesscenter, kitchen and even showers. There are other services they also providefor your aircraft. Some of these services are fuel, de-icing, catering, belt loader and taxi services (Moran, N.D.).ReferencesMoran, Jay. (N.D.) Signature flight support. Retrieved from Osiadacz, Alexander. (June 2, 2020). Jacksonville International Airport sees steep dropoff in passengers due to COVID-19. Retrieved from -