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61.Controls are minimal at the identification level of trust.(True; Challenging; p. 339)13
62.Framing was used by Martin Luther King, Jr. in his “I have a dream” speech.63.George W. Bush has been the only U.S. president to engage in framing.64.According to charismatic leadership theory, followers make attributions of heroic leadership abilities when they observe certain behaviors.65.Most researchers have concluded that charisma cannot be learned.66.Charismatic leadership is necessary to achieve high levels of employee performance.67.Transactional leaders are charismatic leaders.68.Transformational leadership is built on top of transactional leadership.69.There is an increasing body of research that shows impressive correlation between transformational leadership and higher productivity, lower turnover rates, and higher employee satisfaction.70.Visionary leadership is a way to “jump-start” the future.71.The key properties of a vision tend to be value-centered.72.A vision is likely to fail if it doesn’t offer a view of the future that is clearly and demonstrably better for the organization and its members.73.Visionary leaders do not need the ability to explain the vision to others.74.
IQ and technical skills are sufficient requirements for leadership.
EI is especially relevant in jobs that demand a high degree of social interaction.
76.EI is an essential element in leadership effectiveness.77.Recent studies indicate that EI (emotional intelligence)—more than IQ, expertise, or any other single factor—is the best predictor of who will emerge as a leader.78.Leaders of teams will probably find they need to adopt an autocratic style.79.Team leaders are increasingly being described as coaches rather than bosses.80.A protégé is a senior employee who sponsors and supports a less-experienced employee.81.The mentoring role includes coaching, counseling, and sponsorship.82.
Successful mentors are good teachers.