company has forecast a substantial revenue growth in the current fiscal (2005-06) enabling it to crossthe $2 billion mark by March 2006.While it took 23 years for Infosys to go past the $1 billion revenue mark, it may take less than 18months for it to cross the next billion. The scorching pace at which Infosys is growing gives an
Page59of580indication of the company getting several of its initiatives right. ―We are beginning to see the resultsof various initiatives taken over the last fewyears,‖ Mr. Nandan Nilekani, the CEO and ManagingDirector of the company, observed in April 2005. He said the company‘s clients increasingly see it asa strategic long-term partner which can offer a wide range of services and contribute to their businessgoals. The company also hopes to reap large benefits from its current investments. Infosys isexpected to invest Rs. 950–1100 crore mainly in technology infra-structure expansion of seatcapacity and China Operations.Business Strategy of InfosysAs Infosys scorches its way ahead with around 50 per cent growth rates, there are a handful ofhurdles it will have to clear to stay on course. The most obvious one is the strong appreciation of therupee, but there are other, far more significant challenges, such as the shrinking pool of skilledmanpower and the creation of a complete solutions provider with global reach and scale; yet anotherchallenge is the increasing cost of adherence to global best practices that would tell upon profitmargins in an extremely competitive environment as has been demonstrated in 2004–05 financials ofmany software services companies. Their profit margins were highly reduced consequent on theircomplying with Sarbanes-Oxley Act on corporate governance, the Anti-Money Laundering Act andthe Patriots Act in the US.Like its peers in the upper reaches of India‘s IT service industry, Infosys faces the challenges of,all at once, inducting and orienting a large number of employees, ensuring that the Infosys way, aprocess-driven way of working, does not change, and distilling knowledge from all the projects it hascompleted or from the work in progress. The company, which currently has around 36,000employees on its rolls, has addressed these challenges through what it terms ―PRIDE‖ (ProcessRepository @ Infosys for Driving Excellence), an online resource that segues into the company‘sfancied knowledge management system termed Kshop (Knowledge Shop) at one end, and the actualdevelopment environment at another. As a result of this, ―Infosys will reap the benefit of an army ofemployees that works the same way, gains in process efficiency and productivity, and higherquality‖.Rapid Wealth and Value Creation Through Diversified BusinessBuilding a $1-billion company has not been achieved by just being good to employees. While it wasinitially just a plain IT services company, Infosys has stepped up its offerings over the past few years
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