A mission statement is a qualitative statement that defines the overall purpose of the organisation and its primary objectives. Mission statements rarely change, and are used to motivate employees and others within the business. Vision statement / corporate aims A vision statement, also known as the corporate aims, is a set of ideas and targets that define the future of the organisation. They are used to provide a common objective and purpose for employees within a company that helps to guide their actions and build team spirit. Vision statements help to form the objectives of an organisation. Aims may involve: Reducing costs Company growth Delivering a better quality good or service Providing a higher standard of customer service Attracting more customers. 2. What actions can you take within the workplace to show support for and commitment to organisational goals? This may involve informing all employees of any alterations to organisational goals, helping them to meet their individual objectives, and reminding others about the significance of meeting targets. Additionally, it is good practice to provide reminders to employees about organisational goals on a frequent basis. HA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 14 Activity 1B checklist – for assessor This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required. Learner’s name Sunita Lama Assessor’s name Kabir Zaman Unit of Competence (Code and Title) SITXHRM003: Lead and manage people Date(s) of assessment Has the activity been answered and performed fully, as required to assess the competency of the learner? Yes No (Please circle) Has sufficient evidence and information been provided by the learner for the activity? Yes No (Please circle) Comments Provide your comments here: The learner’s performance was: Not yet satisfactory Satisfactory If not yet satisfactory, date for reassessment: Feedback to learner: Learner’s signature S.lama Assessor’s signature HA_SITHRM003_Learner Workbook V2.0_7/12/2017
P a g e | 15 Activity 1C Estimated Time 20 Minutes Objective To provide you with an opportunity to interact with team members in a positive and professional manner. 1. Why is it important for managers and supervisors to interact with team members in a positive and professional manner? It is important to contemplate the type of interaction that supervisors and managers should have with their staff. Having a positive professional relationship between employees and their supervisors usually correlates with individuals finding work more engaging and enjoyable. Conversely, research demonstrates that dissatisfaction with supervisors can often lead to reduced morale and a damaging impact on productivity and revenue. Therefore, it is vital for managers to make an effort to interact with the staff they are responsible for in a positive manner.
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