reveals that the banks place greater emphasis on human resource disclosure (employees training and other issues) Types of information and disclosure format The analysis found that most of the companies made qualitative disclosure rather than expressing in quantitative manner, and in all cases the disclosures were descriptive. Only two companies disclosed the amount of money granted in the foundation for aiding flood-victimized people and for granting scholarship for meritorious students. This finding is consistent with research in Australia, Canada and Hong Kong (for detailed review, see Trotman, 1979, Guthrie, 1982; Zeghal and Ahmed, 1990; Lynn, 1992). Location of social disclosures in the annual report In relation to the location of social disclosures in the annual report, the findings of the present study revealed that all companies ( n ¼ 20) reported social matters in the chair’s statement/directors’ report and 15 companies further disclosed these in the notes to the accounts section. No company attempted to disclose social and environmental information in separate (isolated) sections. These results are consistent with Imam (2000), who found that not a single manufacturing companies reported social activities in the separate sections of the annual report. Table II CSR reporting practice by selected banking companies Percentage Disclosure issues (n ¼ 20 ) 1. Employee diversity in respect to: Gender 5 Race 0 Destitute 0 2. Work environment with respect to safety issues 0 3. Employee participation in decision making process 0 4. Training facilities 100 5. Contractual employment rate 5 6. Facilities to worker’s children 5 7. Service message to clients 15 8. Service to disable clients 0 9. Donation for the causes of humanity and society 50 10. Management of customer complaint 0 11. Grants for the disables and destitute of the society 20 12. Facilities for the community except their product 55 13. Interest free services 5 14. Scholarship programme, financial aid to students 10 15. Distribution of money to fund for flood victimized people 10 16. Responsibility towards environmental issues 5 17. Sector wise exposure 90 18. Direct participation in social activities (SA) 40 19. Formation of separate foundation to support SA to community 55 Note: n ¼ 20 ¼ 100 percent response rate, therefore n ¼ 1 ¼ 5 percent PAGE 350 j SOCIAL RESPONSIBILITY JOURNAL j VOL. 5 NO. 3 2009 Downloaded by UNIVERSITI TEKNOLOGI MALAYSIA At 22:13 04 May 2016 (PT)
Pages used for social disclosure Analysis of the size of social disclosure shows that 15 companies (or 75 percent) mentioned social activities and other information either within a few sentences or less than half a page. The social disclosures of the other five companies were contained on more than half a page, but it never exceeded one page. This finding is similar the study of annual reports by Guthrie (1982) where the number of pages devoted to social accounting disclosures per company was 0.68 of a page, and only 11 percent devoting more than one page.
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