You selected isolation greater potential for conflict

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You selected isolation, greater potential for conflict, and difficulty communicating as the most likely drawbacks of virtual teams. These were the best choices. Team members could feel isolated from the team, and the nontraditional work arrangement could lead to misunderstandings. Virtual Teams – Greater Potential for Conflict The CEO says: “I'm glad we agree that there might be potential for conflict between team members. Why do you think this happens in virtual teams? I want to reduce the chance of it happening to us.”
What is the most likely cause of conflict in virtual teams?
YOU CHOSE OPTION 2 More effort is needed to establish trust early on. You reasoned that conflict between members of a virtual team could be caused by the difficulty of establishing trust early on. This was an optimal choice. Because the team leader cannot monitor team members directly, relationships in a virtual team must be based on trust. Virtual Teams – Difficulty Communicating The CEO says: “I agree that communication problems between team members are a problem with virtual teams. Why does this happen? If we know why, we might make it less likely to happen at Curtis.” YOU CHOSE OPTION 1 There can be a lack of social cues for guiding communication between team members. You reasoned that communication problems between members of a virtual team could result from lack of social cues. This response shows great logic. Communicating via email, instant messaging or even videoconferencing can make it difficult to tactfully discuss sensitive issues that may be more suited to a face-to-face environment. Changing Company Practices and Procedures The CEO says:
“If we go ahead with setting up a virtual team, it could mean making changes in the way we run our business. What company practice or procedure might we have to change to accommodate virtual teams?” YOU CHOSE OPTION 1 Curtis may have to adjust meeting times to accommodate different time zones. You decided that changing meeting times to accommodate different time zones was a likely policy change to accommodate virtual teams. Team members may be located in many different regions and, therefore, adjusting meeting times may be necessary. As a result, this would be the optimal policy change option. CEO Approves The CEO says: “OK, you've won me over. Go ahead and assemble a virtual team. Just watch out for any issues that may arise.” Coordinating Team Resources As you start to assemble a virtual team of support people, you discover that not everyone has access to the same tools to do their job, and not everyone uses them in the same way. Some team members have smartphones and some don't. Some use standard industry software, while others use freeware equivalents. How will you resolve this? YOU CHOSE OPTION 2 Provide all team members with the same hardware and software, at Curtis' expense.

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