Recommend drinks to new clients promote new recipes

recommend drinks to new clients, promote new recipes, keep the serving
area neat and clean and supply the production area with all the necessary
ingredients. Warm and friendly, the barista may also serve snacks and
sweets which can successfully accompany their fresh and savory coffees.
Fresh juice preparation or cake baking may also be included in the barista
job description.
Main task of the job
List of the duties associated with this position.
- Greet persons entering the café, ask about their preferences and
recommend them the products/drinks which best suit them;
- Prepare and serve the drinks according to company’s recipe and/or
client’s directions;
- Offer clients advice regarding coffee blend, grinding and preparation
and instruct them onto how to obtain best coffee drinks at home;
- Weigh and grind roasted beans coffee for clients;
- Clean and sanitize the equipment, the working area and the sitting
area in accordance with the current sanitary rules;
- Periodically check the equipment and ask for fixing or replacement
when malfunctions are observed;
- Order and pay for supplies necessary for the drink preparation;
- Receive payment from clients for the products served;
- Wrap and label the products which are sold;
- Bake cakes and biscuits and prepare salads if the location serves
such products;
- Train new baristas for smooth accommodation and efficient
collaboration.
Qualifications required
The barista job description does not specify any particular specialization
for the job, but a college degree is preferable for those applying for this
position. While also opened for high school students, the schedule is often
restrictive for this category of applicants. A good knowledge of coffee
machines and related equipment is a plus and will be taken into
consideration. A short on-spot training will, however, be provided to the
selected candidate. Those candidates who want to remain in the sector
and be promoted on managerial positions will be required a bachelor’s
degree in related field.
LLOYDS INTERNATIONAL COLLEGE ©
Innovation and Business Industry Skills Council Ltd.
Modified April 2020
1 st edition version: 2.1
Page 4 of
12

Assessment Task 2 BSBWOR501 Manage personal work priorities and
professional development
Previous experience is not required, but will be taken into consideration if
listed in the job application.
Key competencies
The barista must have good knowledge of the company’s recipes, coffee
types, blends and roasts, must understand what combinations have the
most chances of attracting the public in the area and know how to advice
people when choosing their drink/coffee. Apart from technical knowledge,
they must possess good communication skills, ability to interact with
people and multi-tasking, so that clients will wait as little as possible for
their perfect drink.