Recognizing that the ethical issue at hand is the staff’s attempt to conceal the mistake from Mr. J and his daughter, we would acknowledge that they should have been notified immediately after the mistake was discovered and discuss with the rabbi what needs to be done for the patient to address his religious concerns after unknowingly consuming a non-kosher meal. I would ask Mr. J what his expectations are for resolving the issue and to avoid the mix-up in the future. After addressing the patient’s concerns, I would then contact Human Resources to discuss any employee counseling or disciplinary processes that need to be initiated per hospital policy for the nurse and her supervisor who consciously neglected to notify Mr. J or his daughter of the incident.
C489 TASK 1 5 It is evident that the hospital does not often care for Jewish patients and Mr. J’s physician has noted that many of his Jewish patients feel their dietary concerns are not taken seriously; I would take into consideration that the actions of Mr. J’s care team could be a result of poor education and training by the hospital. I would involve Mr. J’s physician, Human Resources, and the hospital’s Education Department to assess current training and develop a hospital-wide curriculum for cultural sensitivity and ethical training.
C489 TASK 1 6 References Cherry, B., & Jacob, S. R. (2017). Quality improvement and patient safety. In Contemporary nursing: Issues, trends, & management (7th ed., pp. 378-396). [WGU VitalSource version]. Retrieved from NDNQI changes hands: ANA committed to quality work, will advise firm. (2014, July/August). The American Nurse , 46 (4), 2. Retrieved from ? url=? direct=true&db=ccm&AN=103909706&site=eds-live&scope=site
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- Fall '17
- Task 1, Mr. J, clinical indicators, C489, Mr. J Scenario, care of Mr. J