Communication skills conflict management 6 months the

Communication skills
Conflict management
6 months The ultimate aim of every project and its
success is centered to the satisfaction of
customers. The planning team should have a
productive relationship with the customer and
all actions should be customer centric in order
to satisfy the customers. Thus, a training of
customer centricity can be included in the
required competencies.
Customer centricity
6 months A person involved in the planning of overall
project often need to contact a number of
stakeholders. These stakeholders include
suppliers at the top of the list. In order to
finalise the deal, effective negotiation skills are
necessary and can be included in the personal
development plan.
Negotiation skills.
© 2011 Innovation and Business Industry Skills Council Ltd Page 8 of 12

Assessment Task 2
BSBWOR501B Manage personal work priorities and professional development
Timeframe Description of opportunity/training Skills/ competency to develop
Feedback: Feedback will periodically be arranged by the assessors. An initial feedback is
collected for after 2 months and activities are on track, i.e. the individual has taken
admission in a course of Microsoft Project, and project management skills are improved to
assure timely completion of the project.
Networking activities
Timeframe Description of networking activities Opportunity/professional advantage
3 months Engagement with the internal stakeholders of
the project will be increased. In order to do so,
frequent informal meetings will be conducted
with the downstream staff. In addition to the
feedback on professional activities, personal
experience of the individuals will be explored
to ensure a strong bond.
This will result into a better communication
with all internal stakeholders of the project. In
addition to this, it will enhance the personal
bonding of the staff member, and they will
work more efficiently to meet their targets.
© 2011 Innovation and Business Industry Skills Council Ltd Page 9 of 12

Assessment Task 2
BSBWOR501B Manage personal work priorities and professional development
Timeframe Description of networking activities Opportunity/professional advantage
6 months As supplier development is crucial in the
project planning, as a networking activity,
three alternate suppliers will be explored and
negotiated. This networking activity will
provide an opportunity to enhance the
negotiation skills.
This activity will enhance the negotiation skills
by providing a practical platform to apply the
theoretical concepts. In addition to this, it may
result into a long-term and effective contract
with some potential supplier.
6 months Other project management professionals in the
field can help in various ways, particularly
those having a higher level of experience.