18.Which of the following is a general characteristic of an issue paper?
19.You are the leader of a team. Bill and Tom are tasked to work together on a report. One day, Bill comes to you privately with a concern about Tom’s work quality and hisattitude. Bill tells you that Tom has been complaining about him to other coworkers but refuses to discuss the problem with Bill. He also says that Tom will only do his part of the task and refuses to collaborate. You decide to ask a trusted colleague from another team to meet with both of them individually. This is an example of which conflict resolution technique?
20.One of the first items on the agenda of the first meeting for any team should be which of the following?
21.Michael, a team member, is taking over leadership functions of his team in the middle of the project. He believes that the project has been failing to meet its mission due to team members who are not strategically tasked based on their strengths. Which of the following leadership functions will he need to change the course of the project?
22.For the following activity description, identify the problem-solving process step with which it is associated: define the problem to be solved and issue the problem