I have run into the occasional family member that may ask a suggestion I always

I have run into the occasional family member that may

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medical questions or even sending friend request on social media. I have run into the occasional family member that may ask a suggestion. I always remain professional no matter who the person is, and politely explain it would be best if they speak with their doctor regarding the matter. Patients should also be aware not to take advice from sites such as these without speaking to their health care professional. Reference Chretien, K. C., & Tuck, M. G. (2015). Online professionalism: A synthetic review. International Review of Psychiatry, 27(2), 106–117. Nelson, R., & Staggers, N. (2018). Health informatics: An interprofessional approach (2nd ed.). St. Louis, MO: Elsevier. Patients are using Google as a means to diagnose themselves. Nowadays Google health related searches include results for over 900 medical conditions (Lambert, Barry, & Stokes, 2016). While the data is there, sometimes it becomes harder to reach if people are unaware of how to find it. As a healthcare organization, you can not only educate the general public and your patient’s on medical conditions, but how to learn more about it. If you come across a post on social media, you can quickly correct diagnosis misalignment by directing the user to a more befitting piece of information. Even offering advice on how to use Google Scholar to search for conditions can go a long way (Chauhan, George, & Coffin, 2015). For example, try searching “insomnia treatment” in Google, and then search for
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“insomnia treatment” in Google Scholar. The reliability and quality of information on the latter search is far superior to the former (Lambert, Barry, & Stokes, 2016). Chauhan, B., George, R., & Coffin, J. (2015). Social media and you: what every physician needs to know. 28 (3), 206–209. Lambert, K., Barry, P., & Stokes, G. (2016). Risk management and legal issues with the use of social media in the healthcare setting. 31 (4), 41–47.
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