HC 491 Week 4 Assignment

The nqf has established 15 standards for nursing

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The NQF has established 15 standards for nursing-sensitive care for which additional data may need to  be collected. It covers the demand, costs, human resources, output productivity, outcomes quality,  process quality, patient satisfaction, and physician satisfaction (page 242-243). Chapter 8 1. Explain why the organizational structure recommended in Exhibit 8.5 (p. 272) has explicit  CSS Managers and a clear link to an “HCO Manager.” All of these managers are expected to be 
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responsive. As a result, each function can generate issues for the HCO manager. How would the  manager respond? The larger the CSSs with the physician leadership often form medical groups and contracts with the  HCO. Right now the CSS companies are limited and several moderate sized companies provide  imaging and pathology services. The HCO should respond by focusing on the aggregate performance  which should be compared with benchmark and competitor values. The HCO must ensure that each of  these services is effectively delivered (page 274).
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  • Spring '13
  • Buttelmann
  • css, nursing clinical role, CSS ascertain customer

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