But in our ever-changing world of technology, steeped in analytics and social networks, we are seeing a seismic shift to a platform business model. Platforms serve as virtual gathering places where needs, ideas and content are exchanged; everyone can contribute, everyone can benefit. Platforms anchor an ecosystem of producers and consumers, providing tools for everyone to interact with one another, which perfectly suits NHRD Network JournalJuly 2017|
50today s demands for professional learning. Shifting to a platform model means surrendering control over how and what employees learn. The best companies personalize the best learning possibilities to each individual to help them grow and succeed.Technology and ArchitectureTraditional learning-management systems collect, curate, deliver, update, track, report and manage every component of an organization s learning and development program.But their shortcomings have grown more pronounced as the choices and channels for learning have blossomed. New technologies allow broader access to more diverse learning opportunities. Employees, in turn, want more autonomy in their learning, better tailored to their individual needs.Technology shifts too rapidly to be supported by a top-down industrial model. A ﬂuid approach to match the quickly changing needs of employees and their employers is what s needed now. Companies need learning technology that covers not only the usual offerings, but also ones that are social, informal and external both in content and platforms and that allow self-discovery, social interaction and personalization.Employees should be able to search other systems and venues to find relevant learning offerings, get recommendations, and track their progress all through a one-stop shop. They should be able to mine social networks for learning opportunities. Fortunately, technologies now allow the design for such an open-learning ecosystem, one that revolves around the user experience rather than corporate demands.But how should such a site look for the user? There are examples all around us in the consumer world. Netﬂix, Amazon and other sites offer first-rate usability that fronts highly complex arrays of data.Your Learning IBM s Digital Learning ExperienceIBM has developed Your Learning which is a Digital and Cognitive Learning Platform to engage and enable employees using the latest in technology. Leveraging IBM s Watson this is a formidable tool helps in meeting the needs and burgeoning demands for digital access to learning, which is critical for businesses and helps retain the best and the brightest.To mine data and manage a sea of social interactions, IBM Your Learning combines an easy-to-use graphic interface with the under-the-hood power of IBM Watson s cognitive analytics. Watson s ability to work both with structured data and unstructured natural language grants IBM s Your Learning the means to swiftly integrate, assess and curate a vast amount of learning sources formal, informal and social and to customize vetted offerings for each individual learner.