we are fully licensed and have a great selection of beverages tailored menus

We are fully licensed and have a great selection of

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• we are fully licensed and have a great selection of beverages• tailored menus for private events, celebrations and functions.Which extras, add-ons and/or tailored service options are offered by your company? How are these priced?1. Create travel guides and other content2. Build a mailing list and send out newsletters1HA_SITXCCS007_ Learner WorkbookV2.0_7Dec2107
3. Offer SMS booking confirmation4. Be known for your customer service5. Offer free Wi-Fi6. Consider providing transfersThese services is free of cost.Activity 1E checklist – for assessorThis should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the unit activity. Indicate in the table below if the learner is deemed satisfactory (S) or not satisfactory (NS) for the activity or if reassessment is required.Learner’s nameswopanaAssessor’s namekabirUnit of Competence(Code and Title)SITXCCS007Date(s) of assessment5/6/2018Has the activity been answered and performed fully, as required to assess the competency of the learner?Yes No(Please circle)Has sufficient evidence and information been provided by the learner for the activity?Yes No(Please circle)2HA_SITXCCS007_ Learner WorkbookV2.0_7Dec2107
CommentsProvide your comments here:The learner’s performance was:Not yet satisfactorySatisfactory If not yet satisfactory, date for reassessment:Feedback to learner:Learner’s signatureswopanaAssessor’s signatureActivity 1FEstimated Time25 MinutesObjectiveTo provide you with an opportunity to check actioning of special requests before customer delivery.Review orders placed in your company over the last week. 3HA_SITXCCS007_ Learner WorkbookV2.0_7Dec2107
Can you identify any special requests made by customers? What are these?How can you check if these requests have been actioned?Where possible, complete a check to verify that a special request has been actioned.This activity will need to be observed, and a signed record of this observation (completed by the assessor or third party) should be uploaded in your answer.It should detail what was done, when it was done, the time it was completed in, the completed actions and the overall outcome of the tasks.Yes we can identify special requests made by customers. These can beUNUSUAL GUEST REQUESTSPractice room for musicians (rock bands)Escort service for singlesTickets for local eventPerformers for private party in suitePermission to keep armsMasseuse in the roomRoom converted to hospital bed (with IV, heart monitor, etc.)Room without magnetic field (for those with heart pacemakers)Special meals for groupsSpecial kitchen for preparation of meals for pilgrims.Preacher of a faithMeditation room (for Buddhist groups)4HA_SITXCCS007_ Learner WorkbookV2.0_7Dec2107
Prayer Room (for Islamic groups)Practice grounds (for sports teams)Special TV Channels (during sports championships or particular soap operas)

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