Which of the following correctly matches the type of

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63. Which of the following correctly matches the type of control with its appropriate focus in the transformation process? a. inputs-feedback control b. transformation process-concurrent control c. outputs-feedforward control d. inputs-concurrent control e. transformation process-feedback control ANS: B DIF: E OBJ: 6 NOT: Recall 130
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64. One of the reasons Emerson Electric is able to price its electronics products 10 percent below the competition is because the company's manufacturing (or transformation process) is very efficient. Emerson's close monitoring of its activities in this area is a form of 65. The type of control that focuses on discovering undesirable output and implementing corrective action is called 66. Gina Owens, a service manager at a major hotel, is concentrating her control efforts on discovering undesirable outputs and implementing corrective action. Gina is concentrating on which type of control? 67. This type of control is sometimes referred to as "corrective" control because it is intended to discover undesirable output and implement corrective action. a. static b. feedforward c. concurrent d. feedback e. independent ANS: D DIF: E OBJ: 6 NOT: Recall 68. Which form of control focuses on the output phase of the throughput process? 69. A university requires new applicants to have a high school GPA of 2.5 or better in order to be accepted because that university has found that high school GPA predicts success in university classes. This is an example of which type of control? 131
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70. A supervisor checks with an employee concerning a task being completed while the employee is working on that task. This represents 71. __________ control involves the use of rules, procedures, policies, hierarchy of authority, written documents, reward systems, and other formal mechanisms to influence behavior, assess performance, and correct unacceptable deviations from standards. a. Authoritarian b. Bureaucratic c. Cross-functional d. Organic e. Independent ANS: B DIF: E OBJ: 7 NOT: Recall
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