Objective 2 to increase profit margins by 5 from our

This preview shows page 22 - 23 out of 23 pages.

Objective 2 – To increase profit margins by 5% from our 2010 benchmark in the next five years. After two years, profit margins have improved by 2%. Some agent contracts and outsourcing contracts are very expensive. Strategy (d) – Instigate bulk buying negotiations to reduce supplier price. KPI (Plan) – 100% of purchase by the container load. KPI (Actual) – 100%. Volumes have increased to the point that all orders fill a container. KPI achieved in quicker time due to the initial increase in demand. Strategy (e) – Operate all departments at optimum capacity and productivity. KPI (plan) – Wages to turnover ratio of 12.5%. KPI (actual) – 13.8%. Some states still underperforming. Strategy still in line with timetable. TAD21A BSBMGT616 Version: 2.1 Implemented: November 2018 To be reviewed: November 2019 Responsibility: Head trainer © The Wales Institute Pty Ltd Page 22 of 23
BSBMGT616 Develop and implement strategic plans Objective 3 – To establish the MacVille brand recognition in our key markets over the next five years. After two years, 50% of our target market recognise the brand and 87% of those responding said the brand reaction was very positive. Strategy (f) – Establish social, internet and networking marketing. KPI (plan) – 10,000 clicks per day on the website. KPI (actual) – 12,000 clicks per day. Achieved in half the time allocated. SEO specialist contractor very experienced. Strategy (g) – Join with Java Estate in co-branding cups and cafe banners. KPI (plan) – 100% of cafes with our machine, using our cups. KPI (actual) – Survey reveals only (50%) uptake. Design and colours not attractive. Strategy introduced within timeframe. Objective 4 – To reduce our waste and energy use by 10% from our 2010 benchmark within the next five years. After two years, the reduction is 8% lower than 2010 benchmarks. Strategy (h) – Set up innovation and reward programs for reducing waste use. KPI (plan) – 25 suggestions per year; 6 new innovations introduced per year in relation to reducing waste. KPI (actual) – 30 suggestions and 8 new innovations, leading to a significant reduction in waste. Introduced within designated timeframe. Strategy (i) – Develop and implement energy use awareness campaign. KPI (plan) – Kw per use per person to drop to 10kW. KPI (actual) – 12kW per person. Introduced too late in the year and not rolled out across the whole organisation. TAD21A BSBMGT616 Version: 2.1 Implemented: November 2018 To be reviewed: November 2019 Responsibility: Head trainer © The Wales Institute Pty Ltd Page 23 of 23

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture