Develop and/or implement processes to ensure that issues raised are resolved promptly or referred to relevant personnel 1A. In this task, you will ensure strategies and processes are in place to communicate information associated with the achievement of work responsibilities to all co-workers. Scenario: After your first term, your director has told you to review the policy (within the simulated workplace - Employee Relationships Code of Conduct or a Code of Conduct/Employee Handbook from your chosen workplace) and identify any issues and find areas for improvement. AREAS FOR IMPROVEMENT IN EXISTING PRACTICES Employee Relationships Code of Conduct: (use bullet points, at least four improvements) Scenario: The next step is to communicate the new information (four improvements) in regards to employee work responsibilities and code of conduct to all team members of the organisation using the new INTRANET Collaboration System that you have created for every employee. For this task you will need to open one account in one of the online communication platforms Bitrix24 (or any other) to send a notice/message to “All team Members” (use another learner’s account to send message) on the new code of conduct along with the existing codes to ensure that they are aware of work responsibilities. Once completed, please provide a screenshot of your notice/message in the space box below.
T-1.8.1_v3 Leadership & Diversity, Assessment No.2 v2 Last updated on 11/06/2019 by MM Page 15 COMMUNCIATION OF WORK RESPONSIBILITIES & CODE OF CONDUCT Paste Screenshot 1B. In this task, you will develop and/or implement consultation processes to ensure that employees have the opportunity to contribute to issues related to their work role. Scenario: Using the same INTRANET Collaboration System (e.g. Bitrix24 ) you have chosen for the organisational communication and consultation, you are now required to get feedback and ideas from your organisational team members on their work roles. For this task you will need to request two of your team members (fellow learners) to give their opinions, ideas or concerns about the new code of conducts or the existing codes of conduct that are in effect. Such ideas, concerns could be supporting new team members, accommodating team members from other religions or culture, assisting during peak times, supporting hand during manual handling, etc. Look into the code of conduct for more areas. Once completed, please provide a screenshot of your notice/message in the space box below. CONSULTATION WITH TEAM MEMBERS ON WORK RELATED ISSUES Paste Screenshot of first Team Member’s opinions, ideas or concerns.
T-1.8.1_v3 Leadership & Diversity, Assessment No.2 v2 Last updated on 11/06/2019 by MM Page 16 Paste Screenshot of second Team Member’s opinions, ideas or concerns. 1C. In this task, you will facilitate feedback to employees on outcomes of the consultation processes.
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- Spring '19
- Test, Woolworths Limited, Woolworths Supermarkets